Conversation Analytics & Insights

Avail analyzes and categorizes each conversation as it happens, giving you a live view of demand: the jobs coming in, the questions customers ask most, and the leads that convert. Use it to refine your agent and grow.

Real-time dashboard

Watch conversations and leads flow in as they happen.

Understand demand

See the questions and job types customers ask about most.

Improve over time

Refine your agent's answers based on real conversations.